Desireinsight

Last Updated - 20-08-2024

PRIVACY ASSURANCE STATEMENT:

We would like to sincerely thank you for your interest in participating in our surveys! We would like to share with you the details of our privacy policy, which is regularly reviewed and updated as necessary.

This privacy policy applies between you, the User of this Website and DesireInsight, the owner and provider of this Website.

This Privacy Policy explains how Desireinsight, a unit of the DesireInsight Group, collects, holds, uses, applies, disposes of as well as discloses personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Desireinsight intends that this Privacy Assurance Statement read along with its standard terms and conditions is intended to support timely compliance with all applicable local as well as international privacy laws and regulations, but not limited to, the Data Protection Regime under Indian Law and EU General Data Protection Regulation (“GDPR”).

Please read this privacy policy carefully before proceeding.

This Privacy Policy Defines and Regulates:

• What qualifies as Personal Data
• What Constitutes the Lawful Collection and Use of Personal Data
• Third Party Rights towards such Data and Data Transfer Protocols across Borders
• Security of Personal Data
• Accuracy of Personal Data and Estimation thereof
• Retention/Deletion of Your Personal Data
• Cookie Policy
• Changes to this Policy
• US State Law Compliance for the consumers of California, Colorado, Connecticut, Utah, and Virginia
• Contact Information

What qualifies as Personal Data

Personal data are information that directly or indirectly identifies you as an individual, indirectly meaning when combined with other information, for example, your name, postal address, email address and phone number, or a unique device identifier.

Through this website, Desireinsight collects information that can specifically identify you- the user, such as your name, address, telephone number and e-mail address when you chose to yourself voluntarily submit the same. Desireinsight also collects anonymous demographic information, which is not unique to you, such as your Zip code, age, gender, preferences, interests and favourites. Desireinsight also automatically collects information about your IP address, browser type, domain names, access times and referring Web site addresses for the purpose of maintaining quality of services and providing general statistics regarding use of the Web site. It is clarified that Desireinsight does not impose any mandatory condition for the aforesaid submission of your personal data which is voluntarily undertaken by you– the User.

Lawful Collection and Use of Personal Data Desireinsight collects and uses your personal information to operate the Desireinsight Web site and deliver the services you have requested. User information/ data collected for such purpose is never used for promoting or advertising across any given sector. The legal basis for data being processed at the receiver’s end i.e., Desireinsight end is listed as below: 1. Desireinsight has consent for the use of the User’s personal data. 2. Desireinsight needs to use the User’s personal data in order to perform its contractual obligations with respect to the User 3. Desireinsight needs to process User data to comply with its legal obligations under applicable law. 4. Desireinsight needs to process the User’s data in order to protect the User’s vital interests in terms of contractual and statutory compliance requirements.

Third Party Rights towards such Data and Data Transfer Protocols across Borders

In terms of this Privacy Policy the User can be assured that Desireinsight will protect their privacy and will not make their personal information available to anyone without obtaining the concerned User’s agreement unless it is for research purposes only or if required by law. We may also share Your Personal Information and/or social-demographic information with third party sample/market research companies (individually each a “Third Party MR Company” and collectively the “Third Party MR Companies”) for the purpose of delivering improved and better Services to you.

For example, we may partner with Third Party MR Companies to provide you with survey opportunities, and we may share your personal information with them for identifying surveys that you may be eligible for.

We may also partner with other third-party service providers to provide You customer support services, authentication services, process payments, administer our promotions etc. These Service Providers may have access to Your information in facilitating and enhancing our Services to You and may only use for such limited purposes. We do not permit our third-party service providers to use such information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.

Currently we have our Data Centres located in the United States, hosted on cloud server (AWS). Desireinsight may transfer Personal Information to the United States or EU for the performance of our contractual obligations with you. Desireinsight will follow the requirements of GDPR regardless of where such Personal Information is stored or processed. We will take all steps reasonably necessary to ensure that your Information is treated securely and in accordance with this Policy. We will not transfer Your Personal Information without Your consent and ensure to have appropriate safeguards in place.

By using this website, the User consents to the transfer, storage, use and disclosure of their personal data among affiliated companies and non-affiliated service providers of Desireinsight, wherever located. It is clarified that Desireinsight service providers are contractually bound to respect the confidentiality of the User’s personal data.

Security of Personal Data:

Personal data are information that directly or indirectly identifies you as an individual, indirectly meaning when combined with other information, for example, your name, postal address, email address and phone number, or a unique device identifier.

We promise to adopt utmost security standards so that your Personal Information does not get compromised at any point in time.

Accuracy of Personal Data:

Desireinsight makes reasonable efforts to keep personal data in their possession or control, which is used on an ongoing basis, accurate, complete, current and relevant, based on the most recent information available. In the event the User requires any correction or update of their personal data, they may submit a request in writing to datacontroller@DesireInsight.com for making such necessary amendments or change.

Retention/Deletion of Your Personal Data:

As per existing online norms and as per general practice, Desireinsight will retain Personal Information of the User as long as the User has an account with us in order to maintain and expand our relationship and in order to have proof and evidence concerning our relationship with the User.

If the User chooses not to be contacted in future or decides not to pursue its dealings with DesireInsight, DesireInsight shall be entitled to retain such User data for ensuring that the particular User opting for such ‘do not disturb’ option is not contacted in the future by means of bulk emailing or recruiting campaigns for market research projects. Desireinsight qualifies the User’s request as consent to store their personal data for the purpose of such record keeping unless instructed otherwise.

If the User chooses to terminate relationship with Desireinsight, Desireinsight will delete all Personal Information of that particular user including any copies thereof within a time frame not exceeding 30 (thirty) days from the date of such request. In case, we are unable to delete User’s Personal Information due to technical or other reasons, Desireinsight, will apply measures to ensure that the Personal Information is blocked from any further processing until deletion is possible. This excludes the data that we are required to retain for legal and regulatory requirements.

Cookie Policy:

The Desireinsight Web site use 'cookies' to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Desireinsight pages, or register with Desireinsight site or services, a cookie helps Desireinsight to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Desireinsight Web site, the information you previously provided can be retrieved, so you can easily use the Desireinsight features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Desireinsight services or Web sites you visit.

Cookie Policy:

Desireinsight reserves the right, at its own sole discretion, to modify the privacy policy and practices and update and make changes to it at any time. For this reason, the Users are encouraged to refer to this privacy policy on an ongoing basis. This privacy policy is current as of the last revised date which appears at the top of this page. Desireinsight will treat personal data in a manner consistent with the said privacy policy under which it was collected, unless the User has consented otherwise. By using this website following any privacy policy change, the User freely and specifically gives its consent to collect, use, transfer and disclose its personal data in the manner specified in such then and current privacy policy.

U.S. State Privacy Laws 2023: California, Colorado, Connecticut, Utah and Virginia

In 2023 new consumer privacy laws will be effective in California, Colorado, Connecticut, Utah, and Virginia. These laws give consumers more control over the personal information that businesses collect, process and disclose about them. These regulations provide guidance on how to implement the law. This landmark law secures new privacy rights for California, Colorado, Connecticut, Utah and Virginia consumers, including:

• The right to know about the personal information a business collects about them and how it is used and shared;
• The right to delete personal information collected from them (with some exceptions);
• The right to opt-out of the sale or sharing of their personal information;
• The right to non-discrimination for exercising their rights based on the respective state laws.
• The right to correct inaccurate personal information that a business has about them; and
• The right to limit the use and disclosure of sensitive personal information collected about them.

Desireinsight Commitment towards the new US state laws

Desireinsight gives the highest priority to the data privacy of its customers. In compliance with the US state laws for the consumers of California, Colorado, Connecticut, Utah and Virginia, Desireinsight hereby confirms upon the data privacy and control given to all our customers over how we collect, use and disclose their personal information.

Desireinsight is compliant with the obligations imposed by US state laws for the consumers of California, Colorado, Connecticut, Utah and Virginia around the collection, use and disclosure of personal information and Desireinsight has appropriate contracts in place to limit the retention, use and disclosure of personal information for any purposes other than as mentioned or specified in the contract. Additionally, Desireinsight also implements reasonable security measures to protect such personal information.

Our Privacy Policy and Terms and Conditions are updated that explains our approach towards the US state laws conspicuously. In addition, appropriate training given to all employees around these laws that handle customer data.

Contact Information:

Concerns, questions or complaints regarding this Privacy Policy or processing of personal Information should be submitted to the support@desireinsight.com